Payment Methods
All prices in the store are displayed in euros and include the applicable VAT. Delivery charges will be shown separately before the purchase is completed.
Available payment methods
Payments are processed securely through Shopify Payments and the other payment providers enabled in the store.
Depending on the customer’s country, device and configuration, the following payment methods may be available:
- Visa.
- Mastercard.
- Maestro.
- American Express.
- Apple Pay.
- Google Pay.
- Shop Pay.
- PayPal.
- Bancontact.
- MobilePay.
- UnionPay.
The payment methods available for each order will be displayed during checkout before payment is confirmed.
Payment and order confirmation
The total amount will be charged when the order is completed, including for products purchased on pre-order.
If payment is not authorised, the order will not be considered complete.
Once payment has been completed successfully, you will receive a confirmation email containing the order number and purchase information.
Payment security
FLODEN COMPANY, S.L. does not store the complete card details used to make payments.
Payments may be subject to authentication and fraud-prevention systems such as 3D Secure. Payment providers may also carry out the checks required to authorise or reject a transaction.
Order cancellation
If you wish to cancel an order, please contact us as soon as possible at info@flodenbrand.com.
If the order has not yet been dispatched, we will cancel it and refund the amount paid using the same payment method.
If the order has already been dispatched, you may request a return in accordance with our Returns Policy.
Payments in other currencies
All payments are made in euros.
If your account or card operates in another currency, your card issuer or payment provider may apply an exchange rate or charge fees that are not imposed by FLÖDEN.
Last updated: September 2026.